HR guide

How to change a shift without losing control of the schedule.

Planning, communication and checking attendance, with a concrete example.

Creasoft team · Last reviewed: 15.10.2026

In short

  • Plan shifts over a fixed period and publish them in advance.
  • Every change has a requester, an approver and a date.
  • Employees see the change immediately.
  • Actual time tracking shows whether the schedule was followed.
Colour-coded shift planner

Example: a swapped shift

EmployeePlanned for ThursdayChangeActual clock-ins
ElenaShift 1, 06-14Swaps with VictorShift 2, 14:02-22:01
VictorShift 2, 14-22Swaps with ElenaShift 1, 05:58-14:03
Fictitious example. The swap was requested on Tuesday and approved on Wednesday.

Rules to set

  • How far in advance a change must be requested
  • Who approves: the shift supervisor or the manager
  • How the minimum rest between shifts is checked
  • How the change is communicated: app, email, Kiosk

Checking

The planned versus actual report shows whether each employee worked the approved shift. Differences are discussed based on data.

For information only. For your company’s specific situation, check the version of the legislation currently in force and discuss it with the company’s legal adviser.

The Creasoft solution

Creasoft shift planner.

You plan, approve changes and see deviations from actual time tracking.

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